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Covid-19, Special conditions for canceling or modifying your stay

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We offer 3 tariff packages including 2 allowing you to cancel or modify your stay under certain conditions.
 
The modification or cancellation of the stay must be done during the periods described below.
CANCELLING YOUR BOOKING
CLASSIC option:
  • Up to 45 days before arrival, you can cancel your stay free of charge and any sums paid will be refunded in full.
  • Between 30 and 45 days before the start of your stay, 50% of sums paid will be refunded.
  • If you cancel your stay less than 30 days before the arrival date, any sums paid will be kept by the campsite.
NON-FLEXIBLE option:
  • Cancellation not possible “Reduced rate”
PEACE OF MIND option:
  • Up to 30 days before arrival, you can cancel your stay and any sums paid will be refunded in full.
  • From 29 days and up to 14 days before arrival, you can cancel your stay by paying a fixed rate cancellation fee of €80. Only sums already paid at the time you request cancellation will be refunded, minus the cancellation fee.
  • From 13 days before arrival, no refunds will be made.
CHANGING THE DATES OF YOUR BOOKING
CLASSIC option: 
  • Up to 45 days before arrival, you can change the dates of your stay free of charge “if it is during the current year”.
  • From 44 days before arrival, you cannot change the dates of your stay.
  • Any difference in rate between the old and new dates are payable by the customer. If the new dates are cheaper than the old dates, the difference will not be refunded.
NON-FLEXIBLE option:
  • Changes not possible “Reduced rate”
PEACE OF MIND option:
  • Up to 14 days before arrival, you can change the dates of your stay free of charge “if it is during the current year”.
  •  From 13 days before arrival, you cannot change the dates of your stay.
  • Any difference in rate between the old and new dates are payable by the customer. If the new dates are cheaper than the old dates, the difference will not be refunded.
 
 
CAMPEZ COUVERT INSURANCE – OPTIONAL BUT RECOMMENDED
Campez Couvert insurance covers you against COVID-19, as well as trip cancellation and interruption
 

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